Privacy Policy — SchoolHub

Welcome to SchoolHub, a mobile app created to help busy parents stay on top of their kids' school and activity schedules. Your trust matters to us — this page explains what we collect, how we use it, and your rights.

1. What information we collect

SchoolHub collects only the information necessary to make the app useful and reliable:

• Parent information: name and email address (for account creation, communication, and personalization).
• Child information: child's name (so you can organize schedules and activities).
• School and activity data: school names, activity names and descriptions, schedules, and locations you add to manage your family's calendar.
• Family group information: family group names and member email addresses when you create or join a family group.
• Location data: your device location (when the app is in use) and school/activity locations to calculate travel times and show routes on maps.
• Device information: device type, operating system, and app version (for analytics and crash reporting to improve app performance).
• Screenshot and screen recording detection: we detect when you take a screenshot or start screen recording while using the app (this is logged anonymously for analytics purposes).
• Advertising identifiers: device advertising identifiers (Google Advertising ID on Android, and Identifier for Advertisers on iOS if you grant permission) to measure the effectiveness of our advertising campaigns.

We do not collect photos, contacts, media files, or other unnecessary personal data.

2. How we use this information

We use your information to:

• Create and manage your SchoolHub account.
• Show accurate travel times and routes between your device and your child's school or activities.
• Send helpful push notifications about upcoming rides and activity reminders (only if you enable notifications).
• Allow you to create family groups and share children, schools, and activities with family members.
• Improve app performance, fix crashes, and enhance user experience through analytics.
• Provide customer support when you contact us.
• Measure the effectiveness of our advertising campaigns on platforms like Facebook to understand how users discover SchoolHub.

We never sell or rent your data to third parties.

3. Third‑party services we use

To provide features and keep the app running smoothly, we rely on trusted providers:

• Authentication services — for secure sign-in (email/password, Google Sign-In, Apple Sign-In).
• Cloud database services — for securely storing your data.
• Google Maps — for location services, map display, and route calculations.
• Analytics services — for understanding app usage patterns and improving the app.
• Crash reporting services — for identifying and fixing issues quickly.
• Push notification services — for sending reminders about rides and activities.
• Cloud scheduling services — for scheduling server-side notifications.
• Meta (Facebook) SDK — for measuring the effectiveness of our advertising campaigns. This service collects device advertising identifiers to attribute app installs to specific ad campaigns. Meta's privacy policy: https://www.facebook.com/privacy/policy/

These providers follow industry-standard security practices and have their own privacy policies. We limit the information shared with them to what is necessary for their services.

4. Data storage & security

Your information is stored securely using secure cloud database services. We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or misuse.

Account deletion: when you delete your account, your personal data is immediately deleted from our systems. This includes your profile, children's information, schools, activities, and all associated data.

5. Permissions

SchoolHub requests the following permissions:

• Location permission — requested only when the app is in use (not in the background). This is used solely to calculate travel time and show routes to schools and activities on maps.
• Notification permission — requested to send you push notifications about upcoming rides and activity reminders. You can enable or disable notifications at any time in the app settings. On Android, the app may run a background service to show live ride status notifications with countdown timers and "time to leave" alerts. On iOS, we use lock screen widgets to show ride information.

You can revoke these permissions at any time through your device settings, though some app features may not work without them.

6. Authentication methods

SchoolHub supports multiple secure sign-in options:

• Email and password — traditional account creation with email verification.
• Google Sign-In — sign in using your Google account (available on all platforms).
• Apple Sign-In — sign in using your Apple ID (available on iOS devices).

When you sign in with Google or Apple, we receive your email address and name (if provided) to create your account. We do not access other information from these accounts.

7. Child data

We take children's privacy seriously. We only collect a child's name, and only when provided by a parent or guardian through the app—not directly from the child. We do not knowingly collect personal information from children under 13 without parental consent.

8. Family groups and data sharing

SchoolHub allows you to create family groups to share your family's schedule with other trusted adults (such as a spouse, partner, or caregiver).

When you create or join a family group:

• You can invite family members by email.
• Family members can view and help manage shared children, schools, and activities.
• Each family member maintains their own account and login credentials.
• You can leave a family group at any time, which removes your access to that group's shared data.

Family group features are optional. If you don't create or join a family group, your data remains private to your account only.

9. Analytics and crash reporting

We use analytics and crash reporting services to improve the app:

• Analytics services — track general app usage patterns to help us improve the app. This includes screen views, feature usage patterns, button interactions, and app lifecycle events. This data is anonymized and aggregated.
• Crash reporting services — automatically collect error reports and crash information to help us fix bugs quickly. This may include device information, app version, and error details, but does not include personal information.

We also detect screenshots and screen recordings for analytics purposes. You cannot opt out of crash reporting as it is essential for app stability, but analytics data is anonymized and does not identify you personally.

10. Advertising and Campaign Measurement

To understand how users discover SchoolHub, we use advertising measurement tools:

What we collect:

• Device advertising identifiers (Google Advertising ID on Android, IDFA on iOS)
• App install and launch events
• Device information (model, OS version)

How it's used:

• To measure which advertising campaigns lead to app installations
• To understand the effectiveness of our marketing efforts
• To improve our advertising to reach parents who might benefit from SchoolHub

Your choices:

• iOS users: When you first open the app, you'll be asked whether to allow tracking. You can choose to deny this, and we will not collect your advertising identifier. You can change this choice anytime in Settings > Privacy & Security > Tracking.
• Android users: You can reset or opt out of personalized advertising in your device settings under Settings > Google > Ads.

Data sharing:

This advertising data is shared with Meta (Facebook) to measure campaign performance. This data is used solely for measurement purposes and is subject to Meta's privacy policy.

11. Your rights

If you are located in the EU (including Cyprus), GDPR gives you rights over your personal data, such as:

• Access and review the data we hold about you.
• Update or correct your details via the app settings.
• Delete your account and personal data anytime through the app or by contacting us.
• Export your data in a portable format.
• Object to processing of your personal data.

If you need assistance exercising these rights, contact us at hello@schoolhub.io and we'll help promptly.

12. International use

SchoolHub is available internationally. All data processing follows EU GDPR standards regardless of where the user is located. Data is stored in secure data centers managed by our cloud service providers.

13. Changes to this policy

We may update this Privacy Policy occasionally. If we make material changes, we will notify you in the app and update the "Last updated" date at the top. We encourage you to review this policy periodically.

14. Contact us